Aaron Langman
Founder, Coda Crimson — Owner, Hampstead Health SA
Hi, I'm Aaron. I've run one of South Australia's largest GP practices for over 20 years, so I know how practices really work. Probably more than I'd like to.
You pull a patient list and pass it to reception. They make a few calls between everything else, then the list gets pushed aside.
Or you leave it to your GPs to work out who needs to come back and why. They're the busiest people in the building. Good luck with that.
Either way, you don't know who was contacted, who booked or who was missed. And patients fall through the cracks.
I've tried the tools. They work. Sort of. But you're still pulling lists, jumping between platforms and chasing your team, with no clear view of what's actually working.
I knew we could do better. We didn't need another tool. We needed one system tying it all together.
So I built one. Because "she'll be right" isn't much of a patient engagement strategy.
Aaron
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Aaron Langman
Founder, Coda Crimson — Owner, Hampstead Health SA
Coda Crimson connects to your Best Practice software and gives you full visibility of your practice, your patients, and your opportunities. Then it makes sure something actually happens with that information.
Reporting
Connect your Best Practice software and get instant visibility of appointments, billing, opportunities, and patient insights. Everything you need to understand your practice before you spend a penny.
Engagement
Automated workflows, personalised outreach, a reception task system, and full tracking. Once you can see the opportunities, Coda helps you act on every single one.
The Problem
You know roughly who needs to come in. But getting that to the right person, consistently, without it falling apart when things get busy — that is where it breaks down.
Between calls, admin and everything else, patient outreach gets squeezed. A couple of calls get made. Then the list disappears and everyone moves on.
You don’t know what was done, who responded, or who is still waiting. You’re hoping it’s working. But you don’t actually know.
From reporting to the patient walking through the door.
Connect to Best Practice and get full visibility of your practice. Who is overdue, who is eligible, and what you should be doing about it.
You decide the initiatives. We create the automated communications that reach those patients with the right message at the right time.
Your reception team gets a simple task system so they can make the calls, have the conversations, and get patients through the door.
Every communication, every call, every outcome. Full visibility of what is working and what is not, in real time.
Coda runs every week, in the background. Your clinic gets on with care.
The only thing that changed was Coda.
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Don’t leave this to maybe. Coda brings the whole system into one platform. The reporting is free.
The infrastructure layer that turns GP clinics from passive waiters into active carers.
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